Privacy Policy

📜 Tech Tools – Privacy Policy

Last Updated: January 2025
Company Name: Tech Tools
Address: 152/2/m Green Road, Panthapath, Dhaka 1205
Support Number: +8801717275295
Email: techtoolsxyz@gmail.com
Website: https://techtools.com.bd

Tech Tools respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase products from us.

By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following Personal Identifiable Information (PII) when you:

✔ Place an Order

  • Full Name

  • Phone Number

  • Email Address

  • Billing Address

  • Delivery Address

  • Payment information (handled by secure payment gateways only)

✔ Interact With Our Website

  • IP address

  • Browser data

  • Device information

  • Usage activity

  • Cookies data (non-sensitive)

✔ Use Forms

  • Contact form

  • Newsletter subscription

  • Warranty claim form

  • Pre-order information

We only collect the minimum information required to deliver our services effectively.

2. When We Collect Information

We collect information when you:

  • Register on our site

  • Place an order

  • Subscribe to newsletters

  • Fill out a form

  • Use our chat or contact features

  • Provide information for delivery

  • Use cookies or tracking tools

3. How We Use Your Information

Tech Tools uses your information for the following purposes:

✔ Order Processing

  • Deliver products

  • Communicate order updates

  • Process payments

  • Verify transactions

✔ Improve Your Experience

  • Personalize content

  • Improve website performance

  • Recommend relevant products

✔ Marketing & Communication

  • Send offers, promotions, newsletters

  • Notify about product updates

  • Provide customer support

✔ Safety & Policy Compliance

  • Prevent fraud

  • Monitor suspicious activities

  • Maintain service quality

We never sell or rent customer data to third parties.

4. How We Protect Your Information

We use multiple security measures:

  • Regular malware scanning

  • Encrypted payment gateways

  • Secure hosting environment

  • Internal access restrictions

  • Firewall & spam protection

🔒 SSL Certificate:
Yes, our website uses SSL encryption to protect your browsing and checkout data.

5. Use of Cookies

Yes, Tech Tools uses cookies for:

  • Saving your cart items

  • Remembering login details

  • Improving browsing experience

You may disable cookies anytime through your browser settings.
Note: Some website features may not work properly if cookies are disabled.

6. Third-Party Disclosure

We do not share, sell, or trade your personal information with external parties, except:

  • Delivery Partners (Courier)

  • Payment Gateways

  • Warranty Partners

  • Security/Analytics Tools

All partners are required to follow secure data practices.

7. Use of Google Services

We may use:

  • Google Analytics

  • Google Ads

  • Google Remarketing

  • Google Display Network

  • Demographics & Interest Tracking

Users may opt out anytime via:
🔗 Google Ad Settings
🔗 Google Analytics Opt-Out Add-on
🔗 Network Advertising Initiative Opt-Out Page

8. Do Not Track (DNT)

Tech Tools respects “Do Not Track” browser settings.
When DNT is enabled:

  • We do not track user activity

  • We do not set behavioral cookies

9. Children’s Online Privacy (COPPA)

Tech Tools does not collect information from children under 13.
We do not market or sell products targeting children.

10. Fair Information Practice Principles

In case of a data breach:

We will notify affected users within 7 business days via email or website notice.

Users retain the right to raise complaints or request correction/removal of their data.

11. CAN-SPAM Compliance

To comply with international email laws:

We agree to:

  • Not use misleading subject lines

  • Include our physical address in all emails

  • Provide one-click unsubscribe options

To unsubscribe:
📧 Email us at: techtoolsxyz@gmail.com

12. Policy Regarding Fake Products & Scam Sellers

Tech Tools never sells products through unauthorized channels.

If someone uses our name/logo to sell products:

  • We are not responsible

  • Always verify invoice authenticity

For verification:
📞 +8801717275295
📧 techtoolsxyz@gmail.com

13. Your Rights

You may request:

  • Access to your stored data

  • Correction of inaccurate data

  • Removal of your personal data

  • Stopping newsletters/marketing

  • Account deletion

Just email us at techtoolsxyz@gmail.com.

14. Updates to This Privacy Policy

We may update this policy anytime.
Latest updates will always appear on this page.

15. Contact Information

For any privacy-related inquiries:

Tech Tools
152/2/m Green Road, Panthapath, Dhaka 1205
📞 +8801717275295
📧 techtoolsxyz@gmail.com
🌐 https://techtools.com.bd